OEM/ODM BULK ORDERS GET QUOTATION WHATSAPP:(+86)15860507165 EMAIL: SALES@ENTCHIN.COM
Washing Instructions: Regular wiping is recommended with cold water and a wet cloth. And just dry it to get rid of the smell. (It's normal to smell something when you receive it. Leave it in the air for 2-3 days to remove )
Personalized Gifts: Personalised photo or text shoulder bag is a special gift, you can give it to children, parents, grandma, grandpa or friends on Christmas, Halloween, Thanksgiving day, Valentine's Day, birthday. Give them a surprise!
Special Notes: The effect image is for reference only; the final result is subject to the actual product. Due to factors such as machine equipment, material patterns, etc., there may be slight differences in pattern size, position, and color, which is normal.
Custom Tote Bag Instruction: Click “Personalize", choose your picture. Please use high quality and bright images ( such as photo≥2000×2000 px ) to get better results, then add your text. You can preview your design, if everything is great, add it to cart. If there is something unsatisfied, go back and make some adjustments. Or if you have any idea, contact us directly by Email: sales@entchin.com Whatsapp: +8615860507165
Bulk Order: Welcome the bulk orders, you can save more if you order more quantity. Contact us by Email or Whatsapp directly.
Thank you for choosing our product!
To ensure a unique shopping experience, we offer highly customized products for each customer.Therefore, due to the specialized nature of custom products, once an order is confirmed and production has begun, we do not accept returns or refunds.
Return & Refund Policy Details:
Non-returnable and Non-refundable Custom Products
Given the personalized nature of custom items, once production begins after order confirmation, returns or exchanges are not accepted.If you have any questions or need assistance before order confirmation, please feel free to contact us. Exceptions for Quality Issues
If you receive a product with manufacturing defects or quality issues, please contact us within 7 days of receipt, providing relevant photos or videos as proof.
After verification, we will offer an appropriate solution, such as repair or replacement.Damage During Delivery
If your item arrives damaged due to transit, please notify us within 48 hours of receiving the product, along with photos of the damage.
We will assist you in coordinating with the logistics company to resolve the issue.
Confirm Product Details Before Purchase
Please confirm all product details, such as style, size, color, and material, before purchase to ensure the product aligns with your requirements.For any product inquiries, please reach out to our customer service team, and we will be happy to assist you.
Thank you again for your understanding and support!Your satisfaction is our goal. If you have any questions, please contact our customer service team, and we will be glad to assist you!
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